Some of these amendments affect the way that we currently operate. These include a requirement that service providers ensure that data rolls over on “capped” data packages and that customers receive notification when their usage is at 50%, 80% and 100%.
We have outlined below the changes that we will be making in order to become compliant with these amendments for services currently offered on the Eden Telecom network:
We will no longer be offering “capped” data coupons that have a 30 day expiration
Consumers can choose between either 90 or 365 day data rollover coupon packages
Eden Telecom has also launched two new entry level “uncapped” monthly internet packages, the details of which can be found here: New “Uncapped” packages”
The Fair Use Policy(FUP) threshold on all existing “Uncapped” Internet packages have been increased dramatically without any price increases.
For further clarity on the definition of the various terms, please follow this link: What does uncapped really mean?
